Privacy Policy of ExploreXperience
Introduction
At ExploreXperience, your privacy and trust are very important to us. This Privacy Policy describes how we collect, use, and safeguard your personal information when you visit our website or make bookings through us. By using our site, you consent to the practices described below
- Information We Collect
We may collect the following types of information:
- Personal details: Name, phone number, email, and address (used for booking and communication).
- Booking information: Safari dates, number of people, accommodation type, and preferences.
- Payment details: Processed securely through our payment partners — we never store your card details.
- Technical data: Device type, IP address, browser, and site usage analytics (for performance improvement).
- How We Use Your Data
Your information helps us to:
- Confirm and manage your bookings efficiently.
- Send updates, invoices, and trip-related details.
- Improve our website experience and services.
- Respond to your queries or feedback.
- Send promotional offers (only if you choose to receive them)
- Cookies & Tracking
We use cookies to enhance your browsing experience, remember preferences, and analyze traffic. You can disable cookies through your browser settings anytime
- Data Sharing & Third Parties
We do not sell or rent your personal information. Data may be shared only with trusted partners (e.g., safari operators, hotels, payment processors) for completing your booking. All partners follow strict confidentiality and data protection practices
- Data Protection & Security
We apply secure encryption and access control to protect your data from unauthorized access, loss, or misuse. Still, no system is fully secure — if you notice suspicious activity, please contact us immediately.
- Data Retention
Your personal data is stored only for as long as needed to fulfill your booking or as required by law. After that, it is securely deleted.
- Your Rights
You may request to:
- Access, correct, or delete your personal information.
- Withdraw consent for promotional communication.
- Ask how your data is used or stored.
To exercise these rights, please contact us
- External Links
Our website may include links to other websites. We are not responsible for their privacy practices. Please review their policies when you visit them.
- Policy Updates
We may update this Privacy Policy from time to time. The updated version will always be available on our website with a new “Effective Date.”